Customer Survey

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Customer Survey

Tell us what you think!

Office

1. The office location was convenient and easy to find.

1 Please Select Agree Disagree Does Not Apply

2. The office parking lot was clean and professional.

2 Please Select Agree Disagree Does Not Apply

3. I was able to find a spot to park without a problem.

3 Please Select Agree Disagree Does Not Apply

4. The office was professional and clean.

4 Please Select Agree Disagree Does Not Apply

5. I felt a sense of privacy in your office.

5 Please Select Agree Disagree Does Not Apply

Staff

1. A staff member greeted me as I entered the office.

1 Please Select Agree Disagree Does Not Apply

2. Every time I visit the office, a staff member is there.

2 Please Select Agree Disagree Does Not Apply

3. The staff was friendly and easy to work with.

3 Please Select Agree Disagree Does Not Apply

4. The staff was knowledgeable about my policy.

4 Please Select Agree Disagree Does Not Apply

5. The staff was knowledgeable about my bill.

5 Please Select Agree Disagree Does Not Apply

Agent

1. The agent was helpful.

1 Please Select Agree Disagree Does Not Apply

2. The agent was willing to work with my schedule.

2 Please Select Agree Disagree Does Not Apply

3. The agent was knowledgeable.

3 Please Select Agree Disagree Does Not Apply

4. The agent offered to discuss life insurance with me.

4 Please Select Agree Disagree Does Not Apply

5. I will recommend this agency to friends and family.

5 Please Select Agree Disagree Does Not Apply

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